Phone: +88 02 9121704

CRM Service On the Go

Intuitive Design + Functional Website + Rapid Support = New SuperPower

c7Our hosted CRM solution provides a unique opportunity for start ups and mid to large size businesses get ahead of the competitions. qCRM is an award-winning Customer Relationship Management web based application that is enterprise-ready and provides all the features to maintain and grow your business and customer relationships.

qCRM Workflow
qCRM’s workflow module is an efficient, powerful, and flexible tool. It delivers advanced capability to streamline and automate repetitive tasks freeing users to focus on selling and servicing customers. qCRM users can model business processes and design flexible automated actions that are triggered to run at anytime

qCRM Sales
Model your sales pipeline easily and rapidly. Free your sales people to do the high value selling you pay them to do, not the low value administration they hate. Produce beautifully designed Quotations, control your pricing strategies, make sure your Contract renewals are always serviced and make sure that every lead is followed up quickly and professionally. Easy to use with powerful impact.

qCRM Portal
Customer self-service is no longer a dream. It’s a snap. Manage all your customer issues through an easy to setup and use website. With secure login controlled from qCRM, your service teams will be instantly notified of customers issues and your customers will know as soon as their issues have been dealt with. Free your customer service team to do the hard yards of solving customer problems, not the hard slog of interpreting and recording the problem.

Contact us for a demo and low monthly cost to avail our Hosted CRM service. The service runs under your own domain name and customized with your logo and corporate theme.

qCRM is extensive and it has all the features you need:

  • Sales Force Automation
  • Opportunity Management
  • Contact Management
  • Account Management
  • Forecasting
  • Outlook Plug-in
  • Mobile Solutions
  • Marketing Automation
  • Multi- Channel Campaigns
  • Campaign Manager
  • Email Marketing
  • Web-to-lead forms
  • Lead Management
  • Marketing Analytic
  • Support Automation
  • Self Service Portal
  • Case Management
  • Inbound Email
  • Knowledge base
  • Bug Tracking
  • Report & Dashboards
  • Business Intelligence
  • Sales Trends
  • Case Reports
  • Dashboards
  • Customers Profiles